Rates

We provide counselling in person but also online and via telephone so that clients can access therapy from the convenience of their own home.

Initial Consultation - $75 per hour
Standard Consultation - $95 per hour or $140 per 90 minutes
After Hours Consultation - $120 per hour or $175 per 90 minutes
Couple Initial Consultation - $110 per hour
Couple Standard Counselling - $140 per hour or $210 per 90 minutes

Face-to-face consultations can be paid for in or at the end of each session in person using Electronic Funds Transfer or Cash.
All online consultations must be paid for in advance using Electronic Funds Transfer – this is the only option available for online consultations.

Get Started

Sessions

The duration of all consultations is 90 or 60 minutes. If you arrive late, the consultation will still end at the scheduled time to ensure other clients receive their allotted time allowance. The frequency of consultations is something you can negotiate with Balanced Life Counselling; however weekly consultations are generally recommended at the outset.

Online Sessions: When a session ends prematurely due to technical difficulty, or you are unable to connect to a session due to technical difficulty, please call or email Balanced Life Counselling. If the difficulty is unable to be resolved at the scheduled time, your consultation will be rescheduled. If you are unable to connect at all, then telephone or face-to-face counselling are other options.

Cancellation Policy

We require a minimum 24 hours’ notice of any need to change or cancel a consultation. A fee of $75 will be charged for non-attendance or cancellation with less than 24 hours’ notice. By engaging the services of Balanced Life Counselling, you agree to the strict terms of this cancellation policy. If you do not show for your scheduled consultation, or if you are over 25 minutes late, you will be charged the $75 fee for non-attendance.
In situations of genuine hardship, please arrange to discuss your situation. If consultations are missed on a consistent basis the reasons for this will be discussed and a decision made regarding your options.
Balanced Life Counselling reserves the right to reschedule consultations at any time without compensation if it is deemed necessary due to illness or other unforeseen circumstances.

Scope of Service

Balanced Life Counselling offers support for common life challenges many people face including anxiety, personal growth and wellbeing, stress and burnout, relationship issues and career difficulties, for example. Balanced Life Counselling is not a psychology practice, and its counsellors are not psychologists. Balanced Life Counselling does not assess, diagnose and treat mental health disorders such as attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder (ASD), schizophrenia, personality disorders or bipolar disorders.

Mental Health Care Plans - You do not need a Mental Health Care Plan approved by a general practitioner (your doctor) prior to seeing Balanced Life Counselling.

Confidentiality

In the event you are determined to be a risk of harm to yourself or others, have committed or intend to commit a serious crime, or where required by law, the client-counsellor confidentiality and terms of the privacy policy may be breached. This is in order to ensure the safety of you, and others around you, and to comply with any legal requirements (such as court orders). Otherwise your Information is confidential and can only be shared with your permission.